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With rising crime rates; burglaries, vandalism and property damage are becoming everyday concerns for businesses across the UK. The impact of a break-in or a security breach can go far beyond the immediate damage. Lost productivity, costly repairs, and even a tarnished reputation can all stem from one unfortunate incident. In response to this growing threat, businesses are now more proactive than ever in partnering with professional security companies to protect their assets.

While installing alarms is a great first step, it’s not enough on its own. For complete peace of mind, you need a comprehensive solution. That’s where alarm response and keyholding services come in. These services are like having an extra layer of protection around your business, ensuring that no matter the time of day, someone is on hand to respond to any emergency.

What is Alarm Response?

Alarm response is a simple yet powerful service. When your security alarm is triggered, a trained security officer is dispatched to your premises to check things out. Whether it’s an attempted break-in, a fire, or even just a system fault, an alarm response officer will be there to handle the situation.

Here’s why alarm response is so valuable:

  • 24/7 monitoring: No matter when an alarm goes off, day or night, someone is always available to take action.
  • Immediate action: Instead of relying on a neighbour or member of the public to notice, an emergency response team is sent directly to your site to assess and resolve the issue.
  • Deterrent to criminals: The fast arrival of a trained security officer often deters thieves and vandals from carrying out their plans.
  • Live reports: In the event of an incident, you’ll receive a live report of what happened, keeping you informed and prepared for any follow-up actions.

Alarm response means you never have to face an emergency situation alone. Whether it’s after-hours or during the busiest time of the day, help is always just one alert away.

What is Keyholding?

Keyholding is another important service that adds convenience and safety to your security plan. Instead of keeping your business keys on-site or giving them to staff members, you hand them over to a professional keyholding company. In the event of an emergency or an alarm activation, the security team can access your property to investigate and secure it.

Here’s how keyholding works:

  • Secure storage of your keys: The keys to your business are kept in a secure location, away from your premises, reducing the risk of theft or misuse.
  • Quick access during emergencies: If an alarm goes off, the keyholding service will dispatch a trained officer with the keys to inspect your property.
  • No stress for staff: Your employees no longer need to be on call for security issues, which means no middle-of-the-night wake-up calls or dangerous situations.
  • Professional management: From checking on the premises after an alarm to locking up your business at the end of the day, keyholding services ensure your property is always secure.

With keyholding, you’re putting the safety of your business into the hands of professionals who are trained to handle whatever comes their way.

How Alarm Response & Keyholding Work Together

Alarm response and keyholding work perfectly together to form a complete security solution. While alarm response ensures someone is always available to check on your property when an alarm is triggered, keyholding gives them the access they need to properly investigate and resolve any issues.

Here’s how the two services complement each other:

  • Faster access: Without keyholding, an alarm response officer might be delayed in entering the property. Keyholding ensures they have immediate access to address the issue.
  • All-round protection: Alarm response keeps you covered if something happens, and keyholding ensures that response teams can act without delay.
  • Peace of mind: By combining these services, you ensure that your business is never left vulnerable in an emergency. You don’t need to be there, and neither do your staff—everything is handled professionally.

Generally, we offer these services as an ‘all-in-one’ package to our clients due to the frequent crossover of responsibilities in some tasks.

Is Keyholding Expensive?

A lot of businesses wonder if keyholding is an expensive service. You might be surprised to learn how affordable it is, especially when you consider the level of protection it provides. For example, at Mono Security, we offer keyholding for just £1 per day.

Here’s why it’s worth the investment:

  • Cost-effective: At £1 per day, you’re getting 24/7 protection and quick access for any emergency—far less than the potential cost of a break-in or vandalism.
  • No hidden fees: Unlike some security services, keyholding is a straightforward, transparent service with no unexpected costs.
  • Saves time and stress: Think about the time and worry you’d spend if you or your staff had to handle these situations yourselves.

Considering the financial and personal stress a security breach can cause, keyholding is a small price to pay for total peace of mind.

Insurance Benefits of Having Alarm Response & Keyholding

Having professional alarm response and keyholding services in place doesn’t just protect your business; it can also help with your insurance.

Here’s how:

  • Lower premiums: Insurers are likely to offer lower premiums to businesses that have professional security measures in place, like alarm response and keyholding. This is because the risk of a major incident is reduced.
  • Faster claims: If something does go wrong, having a security report from a professional company like Mono Security can make the claims process much faster and smoother. Insurers trust detailed, professional documentation.
  • Lower risk: By reducing the likelihood of theft or damage, you may avoid making claims altogether, which can also keep your insurance costs down over time.

In essence, alarm response and keyholding don’t just keep your property safe; they make running your business easier and more cost-effective in the long run.

Is it Worth it?

Quite simply, yes! The combination of alarm response and keyholding services offers businesses a complete security solution. With the rise in crime, these services give you peace of mind, knowing your business is always protected. From fast responses to emergencies to ensuring that your property is securely locked after hours, these services are designed to take the burden off your shoulders.

At Mono Security, our keyholding service costs just £1 per day, offering an affordable way to enhance your business’s security. When you consider the potential costs of a break-in, damage, or a security breach, this small investment becomes a no-brainer. Plus, the added insurance benefits mean that these services often pay for themselves over time.

Frequently Asked Questions

We use secure systems to store your keys, often in locked safes, and have strict protocols in place. In the unlikely event that keys are lost or stolen, the security company will take full responsibility and work with you to quickly resolve the situation, including changing locks if necessary.

In the event of an emergency, our staff can provide this service for you. For ongoing assistance, please view our Open & Close service.

Our officers are SIA licensed and trained to handle a variety of situations, from potential break-ins and fire alarms to emergencies like floods. They receive specific security training, including conflict management, risk assessment, and emergency protocols, ensuring they can react quickly and appropriately in any scenario.

If your alarm system is malfunctioning and triggers multiple false alarms, the alarm response officer will assess the situation and notify you of the issue. They may be able to reset the system on-site or advise you to contact your alarm provider for further support.

Response times can vary based on the location and time of day, our alarm response officers aim to be on-site within 30 minutes of an alarm activation. Mono Security provides fast and reliable service, ensuring the safety of your property is a top priority during any emergency.